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Candidates will need to demonstrate experience with; 

• Understanding and breaking down of customer requirements into team manageable chunks of tasks  
• Create and manage the plan for moving technical solutions to final hand-off.  
• Keep a close eye the technical soundness of the development, QA and infrastructure delivery team 
• Proactively manage changes in project scope, identify potential crises and devise contingency plans 
• Own the communication and execution of solution hand-over to clients and other team members at designated milestones 
• Working closely and effectively within a multi-developer team 
• Reviewing documentation, designs and implemented solutions alike to ensure proposed approaches are implementable 
• Creating clear and effective documentation across multiple channels 
• Being highly delivery focused and engaging effectively with all types of team members to drive projects forwards.

Essential Skill :
Candidates are expected to have all of the following skills ; 

- 10+ years of experience in highly technical roles and should currently be leading or managing a technical team 
and hands on MS CRM technologies (MSD CRM365, online, onpremise)
- Experience delivering large scale projects in complex IT landscape 
- Strong leadership characteristics with natural authority to connect with people 
- Able to overcome potential conflicts with ability to ensure timely consensus 
- Excellent communication skills with ability to connect on all levels - programmer to director 

Desired Skills :
Candidates are expected to have some of the following skills; 
- Minimum of 5+ years leading or managing projects exclusively and at least 4 years of experience working with MS CRM
- Azure portfolio implementation including Search, Service Bus etc 
- Knowledge and experience in Agile processes

Personality :
Essential, must have one of own! Additionally; 
- A geek that can speak; excellent spoken and written communication 
- An obvious attention to detail, we want you to obsess about the little things! 
- Ability to identify and pick up new technologies and operating systems quickly 
- Ability to work effectively with remote teams in India and the UK 
- Ability to work flexibly to deliver on-time to tight timescales

Essential Experience

• React JS and similar JS MVC frameworks
• Expertise in HTML5, CSS3 and JQuery
• Strong interest in UI design
• Knowledge of Bootstrap or other responsive design techniques
• Working within large, distributed, polyglot programmed projects

Desirable Experience

• .Net or PHP; ideally building public WebAPI services
• Mobile development experience is a plus
• MariaDB/MongoDb or similar NoSQL knowledge huge plus
• Experience with Amazon Web Services, EC2, Azure Services etc. highly regarded

Skills

• A geek that can speak; highly effective spoken and written communication
• Developing for a distributed client-server and n-tier system architecture
• Ability to identify and pick up new technologies and languages quickly
• Good understand of agile processes; aficionados most welcome!
• Ability to work flexibly to deliver on time to tight timescales

Candidates will need to demonstrate experience with;

• Perform planning of test activities for the assigned area of the project(s), develop test plans, test scenarios and test cases
• Participate in the process of determining the overall conceptual design and performing business process modelling
• Ensure effective quality control during development
• Work with developers during execution stages of the project to resolve quickly and effectively the issues found
• Ensure strict correspondence between solutions developed in the team and customer’s requirements
• Creating clear and effective test plans, cases and other test documentation
• Being highly delivery focused and engaging effectively with all types of team members to drive projects forwards

Candidates are expected to have all of the following skills;

• Strong knowledge of testing theory and understanding of software verification
• Ability to drive testing processes starting from planning phase to test execution, bug fixing and support
• Knowledge of bug-tracking tools
• Excellent communicator, capable of engaging at all levels with customers

Candidates are expected to have some of the following skills;

• Excellent technical investigation skills
• Database knowledge like MS SQL
• Automation experience using Selenium or similar is highly regarded
• Knowledge of Business Process modelling tools
• Remote work environment experience

Personality :
Essential, must have one of own! Additionally; 
- A geek that can speak; excellent spoken and written communication 
- An obvious attention to detail, we want you to obsess about the little things! 
- Ability to identify and pick up new technologies and operating systems quickly 
- Ability to work effectively with remote teams in India and the UK 
- Ability to work flexibly to deliver on-time to tight timescales

Benefits

In addition to being a part of a small but brilliant team based in a great, creative environment you’ll receive;

• 25 days holiday (plus bank holidays)
• high-spec laptop & other necessary tools
• high-spec smartphone
• excellent expense policy
• free soda, crisps, chocolate and other treats

And post probation;

• active support for professional development including in-house training, course materials, in-work study and exam fees for professional qualifications
• private healthcare
• grown-up work from home policy
• pension contributions
• childcare voucher scheme
• critical illness cover
• company share scheme (post 1 year of service)

Reporting to the Head of Development, you will primarily help design and build the UX and front end in HTML and CSS across a range of projects.

A successful candidate will pass a coding test as part of the interview process, as well as have the following essential skills:

• Building HTML sites, templates, fragments
• Creating thoughtful site structures, layouts and responsive pages
• Liaising with wider design team
• Delivering high quality, tested HTML / CSS
• Working on several projects
• Creating wireframes and HTML mockups
• Excellent HTML knowledge and experience
• Good understanding of HTML5 / CSS3
• Experience in Bootstrap, Zurb etc.
• Experience building responsive web sites
• Knowledge of browser compatibility issues and workarounds
• Knowledge of SASS or LESS
• Experience of working in Agile teams
• Familiarity with graphics applications (Sketch, PhotoShop, Illustrator)

You will also have the following desirable skills:

• Awareness of SE
• Some JavaScript experience (Ajax, jQuery, React, Aurelia, Angular)
• Some experience with website testing
• Some knowledge of website analytics

A personality is essential, must have one of own! Additionally;

• A geek that can speak; excellent spoken and written communication
• An obvious attention to detail, we want you to obsess about the little things!
• Ability to identify and pick up new technologies and operating systems quickly
• Ability to work effectively with remote teams in India and the UK
• Ability to work flexibly to deliver on-time to tight timescales

Responsibilities

Candidates will need to demonstrate experience with;

• Building custom Dynamics CRM solutions, principally via CRMOL and including extensive presentation of bespoke business processes
• Understanding and implementing solutions architected using service orientated, distributed, micro-service and other patterns appropriate to identified requirements
• Building complimentary solutions that integrate with CRM back-ends, such as customer portals and integrations with other systems
• Working closely and effectively within a multi-developer team
• Reviewing documentation, designs and implemented solutions alike to ensure proposed approaches are implementable
• Creating clear and effective documentation across multiple channels
• Being highly delivery focused and engaging effectively with all types of team members to drive projects forwards

NOTE: as is common with this type of role, remote location and occasional out-of-hours working will be required to support customer interests.

Skills

Candidates are expected to have all of the following skills;

Essential

• Dynamics 2015/16 implementation and extensive customisation
• Strong C# dev. to support bespoke plugin/workflow development
• Strong JS/HTML/CSS dev. to support bespoke interface development
• Strong general .Net dev to support complimentary project development
• Insightful entity architecture, grounded in solid MS/Fetch SQL
• Excellent communicator, capable of engaging at all levels with customers
• Distributed team dev. inc source control appreciation, esp. GIT and CI
• Windows certifications, e.g. multiple MCPs or an MCSE

Desirable

• General .Net Development, esp. Web API to support peripheral technologies such as bespoke processing, integrations and customer/supplier portals
• Azure portfolio implementation esp. Service Bus
• Wider Dynamics eco-system technologies inc. MSE and DM

Personality

• A geek that can speak; excellent spoken and written communication
• An obvious attention to detail, we want you to obsess about the little things!
• Ability to identify and pick up new technologies and operating systems quickly
• Ability to work effectively with remote teams in India and the UK
• Ability to work flexibly to deliver on-time to tight timescales

Candidates will need to demonstrate experience with;

• Designing, documenting and discussing solution approaches
• Working within an onshore/offshore customer embedded team
• Suggesting strategies for improved design
• Ensuring customers are Happy with their software

NOTE: as is common with this type of role, remote location and occasional out-of-hours working will be required to support customer interests.

Candidates are expected to have all of the following skills;

• .Net experience; ideally building public WebAPI services
• Strong interest in database design and experience in EntityFramework
• Expertise in HTML5, CSS3 and JQuery
• Working within large, distributed, polyglot programmed projects
• Knowledge of Bootstrap or other responsive design techniques

Candidates are expected to have some of the following skills;

• Knowledge of Azure Services highly regarded
• Dynamics CRM integration experience is highly valued
• Backbone/Angular or similar JS MVC frameworks
• Mobile development experience is a plus
• MariaDB/MongoDb or similar NoSQL knowledge huge plus
• Experience with Amazon Web Services, EC2 etc. preferred

 Personality :
Essential, must have one of own! Additionally; 
A geek that can speak; excellent spoken and written communication 
An obvious attention to detail, we want you to obsess about the little things! 
Ability to identify and pick up new technologies and operating systems quickly 
Ability to work effectively with remote teams in India and the UK 
Ability to work flexibly to deliver on-time to tight timescales

Qualifications: Technical experience (of some sort!) is required, a degree (in something) may be advantageous, but by no-means necessary.

Based From: Belbroughton - M5 Junction 4, in a converted water mill no less! Some travel while working with our customers is also expected.

Primary Responsibility: Learn, become awesome at D365 and then assist the solutions team delivering complex D365 transformation projects for household name customers.

Other responsibilities: Successful candidates will initially spend time shadowing our SAs and participating in a Microsoft delivered training course to rapidly gain a base knowledge of D365. They will then spend the majority of their time helping solution architects with our customers to realise their visions for D365 implementations, which is a challenging, varied but satisfying role.

Personality: Essential- must have one of own! Additionally;

• Ability to identify and pick up new technologies quickly - critical
• An autonomous but collaborative approach to problem solving
• A geek that can speak; excellent spoken and written communication
• An obvious attention to detail, we want you to obsess about the little things
• Ability to work effectively with remote teams in India
• Ability to work flexibly to deliver on-time to tight timescales

Skills:

Essential

It’s important that candidates have experience within the technical business domain to be able to communicate effectively with customers and have a good grasp of a relevant technical discipline, that will enable them to capitalise upon this fantastic opportunity and make the transition to a D365 consultant. Some anticipated routes may be:

• Experience building complex .net web apps to specification
• Past dynamics/MS eco-system experience (e.g. returning from a career break)
• Competitor CRM systems (e.g. SalesForce, Siebel, Pegasus, Oracle, SAP)

We’re open to discussion about other potentially relevant backgrounds, so please get in touch to discuss. However, it’s important that you don’t have an existing MPN number to qualify for the Microsoft training.

Desirable - Any of the following experiences would be very beneficial as they often cross-over within our D365+ projects;

• Front-end responsive frameworks such as react/ native
• Windows web infrastructure architecture, especially high-performance .Net 4+ web/Api farms built using PaaS products in Azure and AWS
• MS Cloud/Azure/Office 365 design/deployment including hybrid scenarios
• DB architecture using some of MS SQL, MySQL/Maria, PostgreSQL, MongoDB, Cassandra including entity design using UML, Crow’s Foot, Chen’s or similar
• Code experience; C#, HTML and JS or similar, to support meaningful review
• Pedigree in Windows enterprise infrastructure architecture such as AD, Exchange, SharePoint or Lync

NOTE: as is common with this type of role, regular remote location and occasional out-of-hours working will be required to support customer interests, including international locations.

Qualifications: Degree (in something!) and experience (related professional certifications would also be advantageous).

Based From: Belbroughton - M5 Junction 4, in a converted water mill no less! Relatively frequent travel including working in customer offices part-time is also expected as is common with this type of role.

Salary Range: Depending on experience, plus potential for bonus and options

Responsibilities: Candidates will need to demonstrate experience with;

• pre-sales engagement
• requirements gathering, writing and evolution through business processes
• infrastructure and software architecture using a cloud-first services approach and including migration design, planning and execution
• implementation oversight using a hybrid agile/prince2 methodology and including cross-continent, cross company, virtual team leadership
• managing project and environment change effectively
• creating clear and effective documentation across multiple channels
• using a hands-on approach to ensuring timescales are met
• other tasks as reasonably requested.

Benefits: 25 days holiday, pension contributions, life insurance, home working, all hardware/tooling required, mobile with unlimited calls/data, excellent expense policy, and of course - working within a brilliant team!

Personality: Essential, must have one of own! Additionally;

• excellent spoken and written communication
• an obvious attention to detail, we want you to obsess about the little things!
• ability to work effectively with remote teams in India
• ability to work flexibly to deliver on-time to tight timescales

Experience:

Essential

• MS Cloud/Azure/Office 365 design/deployment including hybrid scenarios that involve Dynamics CRM/eco-system
• Windows web infrastructure architecture, especially high-performance .Net 4+ web/Api farms built using IaaS products such as Azure and AWS
• DB architecture using some of MS SQL, MySQL/Maria, PostgreSQL, MongoDB, Cassandra including entity design using UML, Crow’s Foot, Chen’s or similar
• Some code experience, ideally C#, HTML and JS or similar, to support meaningful review
• High availability and disaster recovery planning/design

Desirable

• Pedigree in Windows enterprise infrastructure architecture such as AD, Exchange, SharePoint or Lync
• Windows certifications, e.g. multiple MCPs or an MCSA/MCSE, ideally around Azure
• In-depth knowledge of cloud providers such as AWS, RS, softlayer, vCloud or others

Please note, you must have home broadband!

If you consider yourself to be the best of the very best, are seeking lifestyle employment and want to develop in an exciting, growing and fast paced environment;

Qualifications: Degree (in something!) and current professional MS CRM Certification(s)

Based From: Belbroughton - M5 Junction 4, in a converted water mill no less!

Salary Range: Depending on experience, plus potential for bonus and options

Responsibilities: Candidates will need to demonstrate experience with;

• pre-sales engagement
• requirements gathering, writing and evolution through business processes
• Functional analysis including effective business architecture and appreciation of the cyclical approach to solution identification
• Solution architecture using service orientated, distributed, micro-service and other patterns appropriate to identified requirements
• Large scale Dynamics implementation, principally via online adoption and including extensive customisation for bespoke business processes
• Infrastructure and software architecture using a cloud-first services approach and including migration design, planning and execution
• Technical oversight including close review of documentation, designs and implemented solutions alike, for solution assurance down to code level
• Directing business and technical environment change safely and effectively, with the support of the project office
• Creating clear and effective documentation across multiple channels

Personality: Essential, must have one of own! Additionally;

• excellent spoken and written communication
• an obvious attention to detail, we want you to obsess about the little things!
• ability to work effectively with remote teams in India
• ability to work flexibly to deliver on-time to tight timescales

Experience:

Essential

• Dynamics 365 architecture, customisation and low-level implementation
• Development in C# and JS to support bespoke solutions in CRM
• General .Net Development, especially Web API to support peripheral technologies such as bespoke processing and customer/supplier portals
• Office 365 portfolio implementation including AzureAD
• Insightful entity architecture including solid MS SQL
• Source control appreciation, especially GIT
• Microsoft certifications, e.g. multiple MCPs or an MCSE

Desirable

• Workload offload in Azure using Service Bus
• Cloudy solution design including DbaaS, specifically Azure products
• Any experience with MSE or other Dynamics ecosystem technologies
• Office 365 Management, especially Exchange and SharePoint/365 Groups

Please note, you must have home broadband!

If you consider yourself to be the best of the very best, are seeking lifestyle employment and want to develop in an exciting, growing and fast paced environment;

Qualifications: Experience is a priority, however a related professional certification in a Cloudy discipline or two would be advantageous

Based From: Belbroughton - M5 Junction 4, in a converted water mill no less!

Primary responsibility: Effortlessly juggle support of multi-platform online services, virtual-machines, databases and application servers across many customers, cloudy infrastructure providers and environments while helping to build cutting-edge solutions through insightful infrastructure delivery

Other responsibilities: Candidates will need to demonstrate experience with;

• Supporting technically diverse development and production infrastructure running custom software, hosted in public clouds, including configuring/maintaining backups, monitoring, security and patching
• Working with the Solutions and Delivery Management teams to identify and resolve issues with the design, development and deployment of software solutions
• Affect changes in live environments safely, deploying architectures using appropriate change control procedures
• Remedy issues in our 3rd line ticket queue, including effective prioritisation, assignment to development teams and escalating resolution where required to ensure we meet our SLAs
• Manage all day-to-day upkeep of environments including configuring/maintaining backups, monitoring, security and patching
• Create clear and effective documentation
• Troubleshoot problems when they occur, quickly and efficiently
• Providing last-stop problem resolution for mixed Linux and Windows environments

NOTE: As is common with this type of role, occasional remote location and out-of-hours working will be required to support customer interests, as well as participation in an on-call rota.

Personality: Essential- must have one of own! Additionally;

• Happiest working under their own direction, but fully supported when needed
• A geek that can speak; excellent spoken and written communication
• An obvious attention to detail, we want you to obsess about the little things!
• Ability to identify and pick up new technologies quickly
• Ability to work effectively with remote teams in India
• Ability to work flexibly to deliver on-time to tight timescales

Skills:

Essential

• Windows and/or Linux guru, aficionado’s desired, esp. public web publishing and bespoke app server deployment at scale
• Web hosting expert with IIS inc. ASP/NET, PHP
• Virtual infrastructure chief, provisioning & management in Azure & AWS
• Database maestro with some MS SQL/MySQL/Maria, Cassandra, Cosmos or Mongo
• Solid backup & monitoring setup/management
• Good net basics IP4/6, DNS, DHCP, HTTP/S firewalling & load-balancing
• Building images & other scripting automation using Bash, PowerShell, VBS, Win Batch or similar
• Platform specific certifications, e.g. multiple MCPs or an MCSE

Desirable

• Other OS support esp. Ubuntu if Windows primary, other common web stacks
• VS C# .Net 4.5 appreciation esp. MS Build and environmental debugging
• Office 365 Management, esp. Exchange and Dynamics Online
• Jenkins and/or Azure DevOps Continuous Integration (CI) distributed setup & management
• Source control appreciation, esp. GIT
• Dynamics 365 administration and deployment

Qualifications: Degree (in something!) & current professional MS Dynamics Certification(s)

Based From: Belbroughton - M5 Junction 4, easily commutable from Birmingham, Redditch, Bromsgrove and others (in a very cool converted water mill) – or – for the right candidate work-from-home can be negotiated (however frequent international travel is to be expected, business class).

Primary Responsibility: End to end project involvement for Dynamics 365 CE/CRM solutions from pre-sales/functional demonstrations, requirements gathering and consolidation, assisting the solution design, hands on customisation and configuration, supporting DevOps with delivery and support, and supporting the Developer and Test teams in working with the out of the box features of Dynamics 365 CE.

Other responsibilities: Candidates will need to demonstrate experience with;

• Pre-sales engagement including technology evangelism, demonstration, adoption and other early opportunity activities such as bid-response writing
• Requirements gathering, writing and evolution through business process identification, analysis and re-engineering
• Functional analysis including effective business architecture and appreciation of the cyclical approach to solution identification
• Understanding the capabilities (and limitations) provided by Dynamics 365 CE out of the box, from form design to solution management
• Understanding the capabilities available using out of the box connectors and integrations in the Microsoft Business Systems platform
• Implementing business and technical environment change safely and effectively, with the support of the Solution Architects and the Project Office
• Creating clear and effective documentation across multiple channels
• Using a hands-on approach to ensuring timescales are met
• Environment setup and configuration
• Training end users and admins in the use of Dynamics 365 CE and linked systems (such as Power BI, Power Apps, Flow)
• Other tasks as reasonably requested

NOTE: as is common with this type of role, regular remote location and occasional out-of-hours working will be required to support customer interests, including international locations.

Personality: Essential, must have one of own! Additionally;

• Happiest working under their own direction, but fully supported when needed
• A geek that can speak; excellent spoken and written communication
• An obvious attention to detail, we want you to obsess about the little things!
• Ability to identify and pick up new technologies and operating systems quickly
• Ability to work effectively with remote teams in India
• Ability to work flexibly to deliver on-time to tight timescales

Skills:

Essential - Candidates are expected to have all of the following skills;

• Dynamics 365 CE customisation and configuration
• Any experience with MSE or other Dynamics ecosystem technologies
• Microsoft certifications, e.g. multiple MCPs or an MCSE
• Understanding the Microsoft Dynamics product portfolio and its licensing

Desirable - Candidates are expected to have some of the following skills;

• Agile development methodologies, esp. Scrum
• Development in C# and JS to extend CRM
• Office 365 Management, esp. Exchange and SharePoint/365 Groups
• Office 365 portfolio implementation inc. AzureAD
• Source control appreciation, esp. GIT

Qualifications: Degree (in something!) & professional certification(s)

Based From: Belbroughton - M5 Junction 4, in a converted water mill no less!

Primary Responsibility: Provide UX leadership, leading the creation of information architectures, user journeys, wireframes, UI designs and prototypes across projects.

Other responsibilities: Candidates will need to demonstrate experience with;

• Collaborating with clients and end-users, participating in workshop sessions in order to gather requirements
• Translating requirements into user journeys, wireframes, prototypes and UI designs that lead to intuitive and engaging user experiences
• Creating eye watering visuals for a wide range of devices and interfaces where appropriate
• Identifying design problems, asking intelligent questions and devising elegant solutions
• Working closely with project teams to ensure the design and development is aligned with the user experience – realise the vision – throughout the project life cycle

NOTE: as is common with this type of role, occasional out of hours and remote location working will be required to support high-priority deadlines

Personality: Essential, must have one of own! Additionally;

• Obsession with all things design
• An obvious attention to detail, we want you to obsess about the little things!
• Awesome comms in documents and f2f
• Ability to work effectively with remote teams in India
• Ability to work flexibly to deliver on-time to tight timescales

Skills:

Essential - Candidates are expected to have all of the following skills;

• Experience in user experience design and design principles
• Expertise with design based applications and prototyping tools - for example: Sketch, Adobe Illustrator, and InVision
• Willing to seeking out feedback and constructive criticism on your work
• Ability to iterate designs and solutions efficiently and intelligently
• Proactively seeks opportunities to broaden and deepen knowledge base and skills

Desirable - Candidates are expected to have some of the following skills;

• Experience interpreting brands and integrating brand standards into design decisions
• Experience working in agile, and/or scrum based projects
• A degree (preferably in a discipline relevant to Art, Design or Usability), Professional Certification to a similar level or related work experience
• A working knowledge of HTML, CSS, and JavaScript

Qualifications: Experience is a priority, however a degree (in something) and related professional certifications would be advantageous.

Based From: Belbroughton - M5 Junction 4, in a converted water mill no less! Some travel while working with our customers is also expected as is common with this type of role.

Primary Responsibility: Identify, design and oversee multiple, complex projects for customers of varying sizes, ensuring they receive excellent services and solutions.

Other responsibilities: Successful candidates will spend the majority of their time talking to customers and helping them realise their visions for their software products, which is a challenging, varied but satisfying role that includes;

• Pre-sales engagement including technology evangelism, demonstration, adoption and other early opportunity activities such as bid-response writing
• Requirements gathering, writing and evolution through business process identification, analysis and re-engineering
• Solution architecture using service orientated, distributed, micro-service and other patterns appropriate to identified requirements
• Technology evaluation, comparison and selection, specifically public cloud, hybrid cloud and deep integration with bespoke software
• Software and infrastructure architecture using a cloud-first services approach and including migration design, planning and execution
• Implementation oversight using a hybrid agile/Prince2 methodology and including cross-continent, cross company, virtual team leadership
• Reviewing documentation, designs and implemented solutions alike for solution assurance down to code level
• Managing project and environment change effectively within a diverse team
• Creating clear and effective documentation across multiple channels
• Using a hands-on approach to ensuring timescales are met

NOTE: as is common with this type of role, remote location (including from home) and occasional out-of-hours working will be required to support customer interests, which may (occasionally!) include international travel.

Personality: Essential, must have one of own! Additionally;

• Ability to identify and pick up new technologies quickly - critical
• An autonomous but collaborative approach to problem solving
• A geek that can speak; excellent spoken and written communication
• An obvious attention to detail, we want you to obsess about the little thing
• Ability to work effectively with remote teams in India
• Ability to work flexibly to deliver on-time to tight timescales

Skills:

Essential - Candidates are expected to have a good chunk of experience architecting with;

• Front-end responsive frameworks such as react/ native
• Windows web infrastructure architecture, especially high-performance .Net 4+ web/Api farms built using PaaS products in Azure and AWS
• MS Cloud/Azure/Office 365 design/deployment including hybrid scenarios that involve Dynamics CRM/eco-system
• DB architecture using some of MS SQL, MySQL/Maria, PostgreSQL, MongoDB, Cassandra including entity design using UML, Crow’s Foot, Chen’s or similar
• Some code experience, ideally C#, HTML and JS or similar, to support meaningful review
• High availability and disaster recovery planning/design

Desirable - Candidates are expected to have some of the following skills;

• Pedigree in Windows enterprise infrastructure architecture such as AD, Exchange, SharePoint or Lync
• Windows certifications, e.g. multiple MCPs or an MCSA/MCSE, ideally around Azure
• In-depth knowledge of cloud providers such as AWS, RS, softlayer, vCloud or others