Business Analyst

Business Analyst

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cloudThing solves complicated problems with great digital experiences. We combine Power Platform, DevSecOps, Data Science and Software Engineering to achieve measurable business outcomes for our clients. Headquartered in Birmingham and part of the Kerv Group, the combined Kerv Group is a £35m revenue global organisation, with over 330 employees, working with over 800 sector-leading clients, with offices in London, Birmingham, and Bangalore.

cloudThing always selects the best technology fit for a project and therefore expects and encourages all our developers and designers to embrace the latest technologies, frameworks, and cloud deployment platforms. We relish the difficult problems and integration challenges and guarantee our developers are never bored.

We are proud to be certified as a Great Place to Work by independent assessors in both the UK and India. We can offer you an inclusive, collaborative atmosphere to develop your skills as part of a global multi-discipline development team with opportunities to be mentored by forward-thinking architects.

Join cloudThing to work closely with household name clients, build your technical prowess, and make new friends along the way.



Qualifications All backgrounds will always be considered and experience here is far more important.
Other relevant bits and bobs The role: 

·        Gathering functional and non-functional requirements using relevant methods both online and in person.

·        Influencing, managing and analysing a variety of stakeholders internally and externally.

·        Working on a variety of projects at different stages of the project life cycle.

·        Presenting solution opportunities to the customer at a variety of levels with solutions that meet the customer’s needs.

·        Being the product owner and champion of the agreed customer requirements and ability to manage solutioning where relevant.

·        Understanding the capabilities (and limitations) provided by Dynamics 365 CE out of the box.

·        Understanding the capabilities of the Microsoft Business Systems platform

·        Creating clear and effective documentation across multiple channels

·        Using a hands-on approach to ensuring timescales are met

·        Training end users and admins in the use of Dynamics 365 CE and linked systems (such as Power BI, Power Apps, Flow)


·        Process mapping.

·        Story writing.

·        Solution modelling.

·        Strong communication skills.

·        Analytical thinking.

·        Strong IT skills.

·        Ability to work as part of a team.

·        A deep desire to learn and ability to pick ideas and concepts up quickly.


We’re also looking for people that fit how we work, which is something like; 

·        Office 365 skills (Word, Excel etc)

·        Experience presenting

·        Ability to convey complicated ideas in a succinct way.

·        Self-starter, able to progress without direction (although support will always be there if needed).


Quick Facts

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Role: Business Analyst
Reporting: Solution Director- Experience Design
Hours: Full Time - Hours
Location: India

Quick Facts

small country flag
Role: Business Analyst
Reporting: Solution Director- Experience Design
Hours: Permanent
Location: India

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