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Role

Dev

Reporting

Head of Solutions

Hours

Permanent

Location

India

Lead DevOps Engineer

Establish and grow the Indian DevOps team to seamlessly integrate with the existing UK team, support of multi-platform online services, virtual-machines, databases and application servers across many customers, cloudy infrastructure providers (Azure, AWS) and environments while helping to build cutting-edge solutions through insightful infrastructure delivery

Degree in anything. Minimum 7 years of experience in devops provisioning and support with at least 3 years of experience with cloud-based infrastructure like Azure, AWS

Experience and knowledge are a priority, however a related professional certification in a Cloudy discipline or two would be advantageous

Candidates will be expected to demonstrate experience with;

 

  • working within an infrastructure support environment coordinating work between local and remotely based teams
  • supporting technically diverse development and production infrastructure running custom software, hosted in public clouds, including configuring/maintaining backups, monitoring, security and patching
  • working with the Solutions and Delivery Management teams to identify and resolve issues with the design, development and deployment of software solutions
  • provision, install, configure and maintain a wide range of services, applications, databases and tools across multiple platforms, environments, customers and cloudy infrastructure providers
  • remedy issues in our 3rd line ticket queue, including effective prioritisation, assignment to development teams and escalating resolution where required to ensure we meet our SLAs
  • providing last-stop problem resolution for mixed Linux and Windows environments
  • create clear and effective documentation
  • troubleshoot problems when they occur, quickly and efficiently
  • Other task as reasonable requested.

NOTE: as is common with this type of role, occasional out of hours working and on-call duty may be required to support high-priority issues and service impacting releases

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