Senior Business Analyst

Senior Business Analyst

small country flag Permanent(home-based, working with cloudThing office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ
New

Salary: competitive depending upon experience + benefits

Where the job is based: (home-based, working with cloudThing office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ

Who we are:

cloudThing solves complicated problems with great digital experiences. We combine Power Platform, DevSecOps, Data Science and Software Engineering to achieve measurable business outcomes for our clients. Headquartered in Birmingham and part of the Kerv Group, the combined Kerv Group is a £35m revenue global organisation, with over 330 employees, working with over 800 sector leading clients, with offices in London, Birmingham, and Bangalore.

cloudThing always selects the best technology fit for a project and therefore expects and encourages all our developers and designers to embrace the latest technologies, frameworks and cloud deployment platforms. We relish the difficult problems and integration challenges and guarantee our developers are never bored.

We are proud to be certified as a Great Place to Work by independent assessors in both the UK and India. We can offer you an inclusive, collaborative atmosphere to develop your skills as part of a global multi-discipline development team with opportunities to be mentored by forward-thinking architects.

Join cloudThing to work closely with household name clients, build your technical prowess and make new friends along the way.

The role: 

  • Planning, leading and facilitating discovery workshops with new and existing clients, accommodating divergent views and differing priorities.
  • Elicit, analyse, validate and document functional and non-functional requirements and user needs, creating clear and effective documentation across multiple channels for differing audiences.
  • Influencing, managing and analysing a variety of stakeholders internally and externally.
  • You know how to analyse current processes and can identify and present opportunities to optimise these.
  • Working on a variety of projects at different stages of the project life cycle.
  • Presenting solution opportunities to the customer at a variety of levels with solutions that meet the customer’s needs.
  • Being the product owner and champion of the agreed customer requirements and ability to manage solutioning where relevant.
  • Understanding the capabilities (and limitations) provided by Dynamics 365 CE out of the box.
  • Using a hands-on approach to ensuring timescales are met.
  • Contribution to pre-sale’s, bid and tender responses, ensuring appropriate business analysis activities are highlighted and factored into the formulation of project plans and solution designs.
  • Willingness to share good practice with the team to aid in developing their own Business Analysis skill set, confidence and strategic thinking.
  • Identify and document training needs as a result of digital transformation, business process change or evolution to enable our customers to meet the needs of their users to deliver real change.

Experience: 

  • Process-driven and detail-oriented but also pragmatic; knowing when to push and stand firm and when to move forward.
  • Process mapping.
  • Story writing.
  • Solution modelling.
  • Analytical thinking.
  • Working confidently in a fast-paced environment.
  • Outstanding communication skills, both verbal and written, with an ability to influence constructively and command confidence at all levels
  • Able to present and document complicated ideas in a succinct way to diverse audiences.
  • Working with a multi- disciplinary team to ensure requirements are supported by assets and insights that meet business, customer and user needs.
  • Advising the business around which metrics to put in place to ensure the project is adding business value.
  • Strong IT skills.
  • A deep desire to learn and ability to pick ideas and concepts up quickly.
  • Microsoft Power Platform and/or Dynamics 365 Business Applications (Sales, Service, Finance, Operations etc).
  • Office 365 skills (Word, Excel etc)
  • Self-starter, able to progress without direction (although support will always be there if needed).

We’re also looking for people that fit how we work, which is something like; 

  • happiest working under their own direction, but fully supported when needed
  • an obvious attention to detail, we want you to obsess about the little things!
  • ability to work effectively with remote teams in India
  • ability to work flexibly to deliver on-time to tight timescales

What we can do for you:

We’re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our cloudThing’ers:

  • Real Flexibility– we’re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our unicorns (that’s this team) seems to be splitting three ways between home, customer sites and the office.
  • Awesome Environment– all of our cloudThing’ers will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on – that’s in large part because we’re privately owned by those that work day-to-day in the business, and the company was started specifically to find a way for people to take more enjoyment from their work.
  • Interesting Work– these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market.
  • Great Benefits– all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we’re a food first company too), excellent professional development support including frequent in-house training for tech. you can’t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation.
  • Recognition & Growth– Certified as a Great Place to Work by independent assessors in both the UK and India and we’ve just entered the Sunday Times Tech Track 100, which charts the top 100 fastest growing tech. companies in the country; we know we achieved this directly through the people we choose to work with.

Don’t take our word for it though, check out our impartial Glass Door reviews

More on equality:

We’re an Equal Opportunity Employer and determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, individual qualifications and work experience.

*Please note: By submitting an application you agree to cloudThing’s recruitment policy*

 

Quick Facts

small country flag
Role: Senior Business Analyst
Reporting: Head of Design
Hours: Full Time - Hours
Location: (home-based, working with cloudThing office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ

Quick Facts

small country flag
Role: Senior Business Analyst
Reporting: Head of Design
Hours: Permanent
Location: (home-based, working with cloudThing office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ

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