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What we do

The Building Blocks for cloudThing Magic

DevOps Services - Cloud Based Application & Service Support, Continuous Delivery & Improvement

DevOps

Continuously deliver, optimise, support and grow your infrastructure through Microsoft Azure

We Do DevOps Right

Continuous improvement and support for organisations across the globe

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From Microsoft Azure to Amazon AWS, our DevOps team are comfortable working across all cloud providers, as well as on premise servers where this is appropriate. 

We see DevOps, as the natural progression of IT Operations, using the cloud and cutting edge code to offer even more value to your end users.

Our team are experienced IT technicians and dedicated problem solvers.  

Using code and software, DevOps can resolve in minutes tasks that used to take days. Using Cloud services to monitor entire IT estates at a glance, our team can take a more advisory role working proactively as an extension of your existing IT team.

Our continuous feedback and incremental improvements across your IT service mean that the job is never done, we don't sit on our laurels waiting for a problem, we solve it before it becomes one. 

We are an ISO Certified, Microsoft Gold Partner with decades of experience in IT security, compliance and Managed Service IT support work.

The cloudThing DevOps team love what they do and are fanatical about giving great service to customers of all shapes and sizes.

With a wealth of development experience within DevOps and even extending out to our wider development team we have scalable resources to deliver, maintain and improve any IT infrastructure. 

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DevOps is an inevitable evolution of IT Operations. If you apply cloud technology to proven IT service delivery principles and processes, you get control, speed and service levels previously thought impossible.

Gareth Porter - Head of DevOps

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Devops Features & Benefits

Continuous delivery & improvement (DevOps) delivered by dedicated cross-functional teams

Pick & Mix menu, tailor services to meet requirements

Monthly Service KPI Reporting with Quarterly Service Improvement Reviews

Support from Computing Magazine’s DevOps company of the year, 2019

cloudThing can manage cases with Microsoft on your behalf

Extend your team with access to experts in cloud support

P2 SLA (System Impaired) 2 Hour Response, 1 Day Resolution

Incident and software defect support up to 24x7x365

Managed secure service delivered using Infrastructure as code

Proven release automation and infrastructure provisioning with robust quality gateways

Minimize cost of support & maintenance through automated release management

Optimize cloud infrastructure utilisation costs with regular monitoring

Safeguard existing services & evaluate technical debt during service take-on

P3 SLA (System Impaired) 4 Hour Response, 2 Day Resolution

Service Options covering Service Management, Cloud, Software, Bespoke Apps, D365

Multiple SLA's available, customise SLA’s to meet your requirements

Delivered following ITIL best practices. Microsoft Gold Accredited Partner.

Secure service management - ISO:9001:27001 & Microsoft certified partner

Simple case management with chat, email & telephone support

P1 SLA (Production Down) 1 Hour Response, 4 Hour Resolution

Don't Take Our Word For It

Read how we Digitally Transformed past and future clients businesses with our ethos of Build Future

De Pinna's Digital Transformation

De Pinna required a digital solution that would keep them compliant and allow them to embrace both current and future digital change

Comic Relief: Case Study

Security Watchdog: Case Study

Devops Products & Services

CLOUD ASSESSMENT SERVICE

DEVOPS SERVICES

MICROSOFT AZURE CLOUD HOSTING - FULLY MANAGED AND HYBRID SUPPORT

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