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DevOps Services - Cloud Based Application & Service Support, Continuous Delivery & Improvement
DevOps
Continuously deliver, optimise, support and grow your infrastructure through Microsoft Azure
We Do DevOps Right
Continuous improvement and support for organisations across the globe
From Microsoft Azure to Amazon AWS, our DevOps team are comfortable working across all cloud providers, as well as on premise servers where this is appropriate.
We see DevOps, as the natural progression of IT Operations, using the cloud and cutting edge code to offer even more value to your end users.
Our team are experienced IT technicians and dedicated problem solvers.
Using code and software, DevOps can resolve in minutes tasks that used to take days. Using Cloud services to monitor entire IT estates at a glance, our team can take a more advisory role working proactively as an extension of your existing IT team.
Our continuous feedback and incremental improvements across your IT service mean that the job is never done, we don't sit on our laurels waiting for a problem, we solve it before it becomes one.
We are an ISO Certified, Microsoft Gold Partner with decades of experience in IT security, compliance and Managed Service IT support work.
The cloudThing DevOps team love what they do and are fanatical about giving great service to customers of all shapes and sizes.
With a wealth of development experience within DevOps and even extending out to our wider development team we have scalable resources to deliver, maintain and improve any IT infrastructure.
DevOps is an inevitable evolution of IT Operations. If you apply cloud technology to proven IT service delivery principles and processes, you get control, speed and service levels previously thought impossible.
Gareth Porter - Head of DevOps
Devops Features & Benefits
Continuous delivery & improvement (DevOps) delivered by dedicated cross-functional teams
Pick & Mix menu, tailor services to meet requirements
Monthly Service KPI Reporting with Quarterly Service Improvement Reviews
Support from Computing Magazine’s DevOps company of the year, 2019
cloudThing can manage cases with Microsoft on your behalf
Extend your team with access to experts in cloud support
P2 SLA (System Impaired) 2 Hour Response, 1 Day Resolution
Incident and software defect support up to 24x7x365
Managed secure service delivered using Infrastructure as code
Proven release automation and infrastructure provisioning with robust quality gateways
Minimize cost of support & maintenance through automated release management
Optimize cloud infrastructure utilisation costs with regular monitoring
Safeguard existing services & evaluate technical debt during service take-on
P3 SLA (System Impaired) 4 Hour Response, 2 Day Resolution
Service Options covering Service Management, Cloud, Software, Bespoke Apps, D365
Multiple SLA's available, customise SLA’s to meet your requirements
Delivered following ITIL best practices. Microsoft Gold Accredited Partner.
Secure service management - ISO:9001:27001 & Microsoft certified partner
Simple case management with chat, email & telephone support
P1 SLA (Production Down) 1 Hour Response, 4 Hour Resolution
Don't Take Our Word For It
Read how we Digitally Transformed past and future clients businesses with our ethos of Build Future
De Pinna's Digital Transformation
De Pinna required a digital solution that would keep them compliant and allow them to embrace both current and future digital change
Devops Products & Services
MICROSOFT AZURE CLOUD HOSTING - FULLY MANAGED AND HYBRID SUPPORT
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