Modern digital challenges within the business community require innovative and specialised solutions. Microsoft Dynamics 365 business solution represents a synergy of centralised access, cloud-based redundancy and an agile approach necessary to adapt to a changing environment.
This platform employs CRM solutions alongside enterprise resource planning and an intuitive design which will dramatically transform the ways in which businesses conduct their day-to-day operations. The ultimate goal is to provide a superior level of insight and clarity; leading to greater operational efficiency and the ability to enact on-the-fly changes when required.
What Solutions do Businesses Require and Which Ones are Avoided?
Businesses within the digital community need to be provided with a centralised manner to conduct daily operations and to adapt these practices according to malleable needs.
Companies must be supplied with on-demand, user friendly oversight so that the relevant personnel can address all the major variables. Flexibility, agility and streamlined deployment are other key parameters which will often delineate success from failure.
Static CRM and ERP systems are unable to provide the real-time adaptability necessary to meet modern challenges within the workplace, as architecture tends to be much costlier in terms of implementation and maintenance.
Variables such as productivity and customer service will also suffer as a result. This is quite often the reason why enterprise organisations who are hoping to enhance their existing services will integrate Microsoft Dynamics 365 into their current architecture.
Legacy solutions are often not able to change with the times. One of the key issues with legacy dynamics solutions is that their structure tended to be quite segmented. This dramatically decreased the overall sense of functionality and as a result, efficiency would suffer.
Another common problem involved the implementation of a rather obtuse framework into an existing system. This could be costly, and it may even have led to unnecessary downtime; two very real concerns within the competitive business environment.
Microsoft Dynamics 365 has all but eliminated these concerns thanks to lower overall costs and an ability to be used together with the existing Microsoft infrastructure. Therefore, factors such as installations and upgrades will not present stumbling blocks.
Major rivals to Microsoft such as SAP ERP tend to be built around the needs of larger enterprises and Oracle is more intended for niche markets. Dynamics 365 however is able to adapt to organisations of every size making it a unique solution.
Most businesses which have already chosen to deploy D365 have addressed in house efficiency and productivity issues. Some of the hallmarks of a business which should consider adopting dynamics 365 include:
• Poor bookkeeping and accounting records.
• Lower levels of customer satisfaction.
• Issues with data storage and redundancy.
• A consistently lower ROI with no root cause.
• Problems with automation.
Microsoft Dynamics 365 for businesses is an ideal solution for those who are looking to take the scope and accuracy of their current operations to the next level, especially if an existing CRM platform has failed to meet their expectations.
The fact that Microsoft Dynamics 365 is a cloud-based platform signifies that cross-platform compatibility is not an issue. It works with all major browsers such as Chrome, Safari, Explorer and Firefox. However, the real benefits can be seen with mobile accessibility.
As the number of employees expected to work remotely is likely to reach 50 per cent by the end of Q4 2018, it is imperative organisations address the need to be more accessible. Dynamics 365 achieves this aim by offering dedicated cloud-based applications for both Android and iOS operating systems, ensuring employees can be granted access on a 24/7 basis.
Security protocols are in place to ensure that only authorised personnel can interact with D365. As a growing number of businesses are leveraging the benefits of telecommuting, the role of Dynamics 365 should become even more pivotal.
Unification is a very real concern regarding the implementation of existing operations into the cloud-based environment. Microsoft Dynamics 365 has successfully addressed this concern through the use of purpose-built cloud applications. Some examples include:
• Remote and field services.
• Project and market automation options.
• Sales pipelines.
• Standard and advanced customer service options.
• Marketing concerns.
These are then combined with an in-depth use of IoT as well as Cortana virtual assistant technology. This 365-degree cloud-based approach will enable businesses to employ the more relevant applications for their specific requirements.
Flexible licensing helps to ensure that the right individuals and teams have bespoke access to these apps whenever needed.
Microsoft Dynamics 365 for businesses dials in a host of viable solutions for the growing business. First and foremost, it enables the organisation to obtain a cost-effective and centralised means to transfer information across multiple systems.
Ideas can be shared, business leaders can become actively involved and as a result, any potential problems can be addressed within a real-time scenario. However, this is only the beginning.
Dynamics 365 dramatically increases levels of in-house efficiency. Projects can be delivered within an amenable time frame and incorporating this bundle into an existing system is simple (not always the case with other cloud-based CRM platforms).
Managers and team leaders will be able to oversee critical metrics such as project completion times, customer enquiries, live feedback and sales statistics. This establishes D365 as one of the most cost-effective solutions to capitalise on the challenges that are often associated with the interpretation of big data.
Transitioning from an existing legacy CRM platform to Microsoft Dynamics 365 is far easier when compared to other CRM systems in the marketplace. The flexible tiered licensing is a huge pull for many businesses as it enables them to adhere to budget constraints.
As many of the features associated with Dynamics 365 are modular in nature, organisations will be able to choose which cloud-applications offered by the Dynamics 365 suite are most appropriate for their existing business needs.
Importantly, the time required to successfully implement Microsoft Dynamics 365 is one of the shortest in the industry; which guarantees continuous uptime throughout the integration process.
Another interesting point is that the Microsoft Social Engagement solution is available as an addendum to the basic plan. The need to incorporate a separate social-based CRM bundle is therefore precluded. As all information is stored within the cloud, pitfalls such as redundancy and access will no longer present real concerns.
Dynamics 365 has been designed with a user-friendly nature in mind. Orientation meetings and similar in-house actions will therefore be kept to a minimum. This transparency is also ideal for an organisation which may be currently using an extremely outdated CRM system.
Microsoft Dynamics 365 is one of the most powerful and agile business solutions on the market today. Ongoing collaborative efforts with 3rd parties provide assurances that a business is always able to stay on top of the latest developments.
As more advancements are made available these can be seamlessly integrated into the Dynamics 365 platform.
D365 is flexible, powerful, centralised and easy to adopt. These are some of the core reasons why a growing number of enterprise-level organisations are taking advantage of what is in store. The future is here today, and this future begins with Microsoft Dynamics 365 business solutions.