Talent is a vital piece of any organisation. It is a key resource that can be difficult to find and expensive to retain, yet more than ever before, talent is often what gives an organisation its competitive edge.

Without the ability to hire and develop the best and the brightest within a field, organisations will struggle to get ahead in our modern world. HR software needs to catch up to this paradigm shift, and that is where Microsoft Dynamics 365 for Talent can prove decisive.

It’s a single cloud-based service platform that combines ERP and CRM functionality to bring together a diverse range of business applications in one convenient package.

Dynamics 365 for Talent enables organisations to better manage their talent by simplifying mundane HR tasks to free up valuable time and by using data analysis and streamlined processes to create better, more engaging experiences for employees.

The cloud-based, integrated software means a diverse data set is always at your fingertips. The software integrates well with many third party programs, though its most notable integration is with LinkedIn, a service with 500 million users across the globe.

Addressing Deficiencies in Existing HR Programs

Dynamics 365 for Talent addresses a key shortfall in many existing HR programs: that traditional processes enabled by HR applications no longer work well with the demands of a modern workforce.

Organisations today amass data of various types that need to be integrated to be useable. They hire across the globe and need to be able to manage their human capital worldwide in an effective manner.

Businesses hire talent in a world where the talent has instant access to countless opportunities across the globe through the internet. It is a new and diverse set of challenges that modern organisations face, and if they want to acquire the best talent, it is a set of challenges they must be ready to overcome.

Many of these modern challenges are greatly minimised with the use of Dynamics 365 for Talent. For example, through the tight integration with LinkedIn Talent Solutions and the interview management tools, the software can dramatically reduce the length of a recruitment cycle.

These tools reduce the cost of the hiring process, which means any talent receiving an offer are more likely to accept it. The software also speeds onboarding, significantly improving on a new employee’s time to impact, and can improve employee retention through various tools, ensuring that once the talent has been sourced, they stay within the organisation.

Dynamics 365 for Talent – Optimises Core HR Operations

D365 for talent also covers many time-consuming back office tasks, meaning that instead of wasting time on monotonous busywork, HR departments can focus their time and energy on creating valuable HR initiatives that facilitate business goals.

HR has too long been an overlooked element of an organisation. For many businesses, their talent is their competitive edge, and this means talent absolutely must be one of the core focuses of their organisation.

Traditional HR processes have not enabled this mindset to flourish, and though today the key role HR must play is better recognised, many organisations have struggled to reflect this in their practices.

Between disconnected software systems, a reliance on old processes that create a stifling employee culture, and the inability to gather and integrate relevant data to help employees develop, HR departments across the world often face challenges that restrict their ability to drive progress.

This restriction causes a multitude of issues, such as slow hiring, an employee base that feels disconnected from their work, and an organisation that struggles to retain and develop talent.

Dynamics 365 for Talent: A Simple Fix to These Issues

There are many tools Dynamics 365 for Talent uses to improve the hiring experience, from both the perspective of the recruitment team and the perspectives of the interviewees.

Employers can post jobs through the system, and use data from LinkedIn Talent Solutions and other Applicant Track Systems (ATS) to quickly and easily locate the best talent. The software can create accurate profiles of each candidate by combining disparate data sets.

The system comes with an interview scheduler that allows applicants to input their availability and can be used to keep applicants updated on the progress of their application. This toolset not only makes the process easier for the hiring team, but it also creates a more engaging experience for candidates, meaning a successful candidate is more likely to take the role once offered.

Through this streamlining and improved success rate, the hiring process becomes cheaper and quicker, allowing organisations to find excellent talent without incurring substantial costs.

Once an applicant is hired, a smooth onboarding process is key to creating an engaged and effective employee as quickly as possible. Microsoft Dynamics 365 for Talent provides solutions for this too.

The LinkedIn integration can be used to ensure employees are acclimated to employee culture and connected to their co-workers as fast as possible, improving productivity and reducing the cost to hire.

Valuable resources can be shared directly through the software, and onboarding milestones and task lists can be created to keep the process understandable and engaging. All of this progress is monitorable, meaning HR departments and bosses can locate potential issues before they develop into real problems.

Employee retention is another key step in an organisation having the best talent possible, and it’s one that is often overlooked in traditional HR software. Dynamics 365 for talent can improve employee retention by creating an engaged employee culture that encourages independence and transparency.

Increase Employee Advocacy and Engagement Levels
Employees who feel engaged are far more likely to remain at their current place of work, so employee engagement is an important issue. Through Dynamics 365 for Talent, employees can be made aware of what training they are eligible for, and see precisely how it could affect their career trajectory. They can request leave and manage their wage deposit directly through the software, and they can track their own personal accomplishments.

HR can also track accomplishments, and take immediate corrective action when issues are highlighted. Through the software, performance becomes a regular two-way conversation that employees can feel excited about, instead of the enforced one-way lecture old techniques typically foster.

Through the improvement of talent retention, talent can also be developed, enabling hiring departments to hire from within. The software creates employee profiles with integrated data from sources as disparate as LinkedIn and Twitter.

Managers can recommend development opportunities to their employees, and keep track of their accomplishments. The tools enable businesses to retain organisational knowledge in-house, therefore preserving and improving upon the company’s existing competitive edge by holding onto the best talent and allowing it to flourish further.

Comprehensiveness of Dynamics 365 for Talent


One of the best benefits to Dynamics 365 for Talent is that it is a holistic approach to talent management. Employing, developing, and retaining talent is all part of one system, with people as its central focus.

Because the system features a range of back office tasks, it creates a large pool of data (which can be integrated with a broad range of data sources) to be used for business development.

The out-of-the-box HCM analytics through the Microsoft Power BI content packs makes all the data easily digestible, increasing its effectivity. All of these tools enable HR to operate at their best, using the tools at their disposal to streamline processes so their time can be used for creating effective HR initiatives to drive business growth.

The system integrates well with Dynamics for Finance and Operations, LinkedIn, background screening, payroll providers, and ATS providers. Mobile applications enable routine tasks to be conducted on the go.

Dynamics 365 takes a huge set of HR functions and puts them all into a single piece of software. This integration is truly game-changing, as it instantly renders complex goals like hiring new talent or improving employee development into simple actions that can be improved upon through access to massive and disparate data pools.

This is a talent solution with a vast reach and immense potential benefits, and those benefits are not just for the HR department managing back office tasks. Employees and applicants can also immediately benefit from the software’s features, meaning staff feel the effects of the software’s use as soon as it’s put in place.

Dynamics 365 for Talent can simultaneously benefit an organisation by improving HR function and improving employee experience, an impressively large undertaking that the software manages with ease.


Microsoft Dynamics 365 for Talent is a market leading solution for any organisation for whom talent is a key resource – and the number of organisations whose talent is key to their success is growing every day.

Digital transformation is an avenue all organisations should be exploring in an effort to keep up with a fast-changing modern world of interconnectivity and instant access, and the sooner organisations get on board, the more they will have an edge against slower competitors.

If talent is key to your organisation, and you think Dynamics 365 for Talent could be of use to you, contact a Microsoft solutions partner to explore more today.