Working smarter and faster are hallmarks of the digital age. Many traditional in-house solutions are no longer capable of coping with big data, disparate technologies and streamlined communications. These are only three reasons why modern businesses are leveraging the benefits that systems integration companies can provide.
However, many are still unaware of the types of systems that are offered and their discrete benefits. Let us examine these topics in greater detail in order to develop a better understanding of why such an approach is extremely important to consider.
Tackling Big Data
A recent survey illustrated that 88 per cent of enterprise-level organisations utilised transactional information as their sole source of big data (1). This can be a problem, for other areas such as social media, log data, emails and even RFID scans may be overlooked.
An optimal systems integration platform will be able to mine and collate information from multiple sources so that it can be interpreted properly.
Addressing the Real World
Systems integration is not all about virtual data alone. Interdepartmental accountability through the use of malleable software can address day-to-day issues that a company may face. Examples may include monitoring deliveries to make certain that products arrive on time or expunging old data from a system so that a CMS platform runs more efficiently.
This is particularly relevant in larger businesses where multiple departments require a more streamlined form of pipeline management.
Another area often addressed by software systems integration is the world of cloud storage. Scalable solutions can be rendered to the exact specifications of the client; providing a better sense of insight and clarity for all stakeholders.
Security can be increased and in the event of an in-house system error, all important information will be able to be retrieved with little downtime. In a world defined by the need for redundancy, proper integration within the cloud (across multiple systems) is critical for success.
One of the obstacles facing many companies directly involves in-house digital architecture. Although these systems are meant to streamline management processes, the fact of the matter is that this very same approach can lead to some rather profound IT problems.
One issue revolves around communications. Software systems integration is meant to streamline the communicative process by partially eliminating human intervention. This will inevitably lead to higher levels of efficiency while providing the end user with the transparency necessary to make data-based decisions at the most relevant times. To put this another way, it is much better to work smart as opposed to hard.
Real-Time Updates Across Multiple Platforms
Digital “clutter” can be another real problem within many businesses. As access to information increases, the chances of possessing multiple copies of the same data must be addressed.
There are two reasons for this necessity:
Excess, repetitive or redundant data can hinder CMS systems and cause mistakes.
Updates can be arduous and time consuming.
System integration companies will help to alleviate these burdens by enacting real-time changes across multiple platforms.
Not only can this reduce the chances of an error being made, but the entire workflow process is greatly streamlined; saving both time and money. This also helps to reduce the chances that information is duplicated unnecessarily.
While the theory behind software systems integration is sound, it is still wise to take a look at two fictional examples in order to better understand how such solutions can be translated into the real-world environment. Let us examine two common situations.
POS System Integration
Larger organisations will often need to integrate their existing POS systems into a centralised payment gateway in order to expedite the overall sales process. Combining these two concepts so that they can work in complete synergy with one another is therefore a very real concern.
Systems integration companies can help to bridge this gap by producing bespoke software solutions moulded around the needs of the existing architecture. Not only will this streamline sales and pipeline management, but other variables such as the ability to process refunds and include various multimedia devices within a system can both be enhanced.
B2B Sales Solutions
Business-to-business sales can be a challenging concept within the digital world. Systems integration will be able to provide a centralised system that allows clients to quickly browse through a selection of products, to easily make payments and to track their subsequent orders.
Mobile applications, enterprise resource planning (ERP) and coordination with third-party websites such as Amazon and eBay are likewise possibilities. The end result of this approach is an ability to reduce the aggregate workload while providing a scalability that would be all but impossible when compared to traditional systems.
It should now be rather apparent why a growing number of firms are choosing to employ this type of digital integration. To summarise, let us look at a handful of the primary benefits that can be enjoyed.
However, perhaps the most important advantage is that software systems integration is flexible by its very nature. Thus, it is possible to develop bespoke solutions that are directly based off of the requirements of the client.
This once again results in greater efficiency while providing all stakeholders with a sense of clarity that would not otherwise be possible.
It should finally be mentioned that only the most reputable of firms be selected for these needs. Choosing the right provider can make all of the difference in the world between a viable platform and one which serves to hamper ongoing operations.