Microsoft Dynamics 365

Products & Services

Microsoft Dynamics 365
Digital Transformation Services
  • Work with a proven, leading provider of digital transformation programmes.
  • Simplify and streamline processes, reducing waste and improving experiences.
  • Analyse the 'as-is', align stakeholders collaboratively to the 'to-be'.
  • Analyse the 'as-is', align stakeholders collaboratively to the 'to-be'.
Microsoft Dynamics 365 & CRM Development
  • Solution certainty through deep technical experience in the platform
  • Optimise financial performance & cashflow with a modern solution
  • Access to out buildThings, powerThings and complyThings, accelerating implementation
  • Empower staff with tools to deliver excellent customer service
  • Grow retail sales, make data driven decisions using insights
  • Get exactly what's needed, agile, open design approach
  • Optimise ERP using real-time business intelligence and insights reporting
  • Empower teams to create virtual agents, improve customer satisfaction
  • Increase productivity by automating processes, workflows and task management
  • Deliver best-in-class service management with integrated departmental solutions
Microsoft Dynamics 365 – Sales
Microsoft Dynamics 365 - Sales
  • Increase conversion rates using intelligence to qualify prospects
  • Improve sales team performance with assisted sales guidance
  • Identify new opportunities through LinkedIn – leverage the network
  • Tailor engagements based on insights to improve win rates
  • Enable teams to focus on selling assisted guidance
  • Use predictive forecasting to streamline planning and drive performance
  • Motivate sales teams using gamification features which promote teamwork
  • Gain real-time visibility of activity & performance using dashboards
  • Reduce lost opportunities using signals and scoring
Microsoft Dynamics 365 – Commerce
Microsoft Dynamics 365 Commerce
  • Improve conversion rates & provide friction-less cross channel shopping experiences
  • Streamline content management across online and offline channels
  • Accelerate purchase decisions with product ratings and reviews
  • Optimise all retail operations using data driven insights
  • Use intelligent reporting to optimise merchandising and stock replenishment
  • Create a 360 degree customer view of behavioural data
Microsoft Dynamics 365 – Field Service
Microsoft Dynamics 365 - Field Service
  • Improve resource utilisation with resource intelligent scheduling
  • Offer flexible appointment choices with recommendations
  • Increase first time case resolution, allocate the right resources
  • Dispatch resources quicker using interactive maps and visualisation
  • Improve communication of customer information across teams
  • Speed-up work order processing remotely, with signature collections
  • Predict and schedule resources using AI based recommendations
Microsoft Dynamics 365 – Finance
Microsoft Dynamics 365 - Finance
  • Assess and improve your financial performance
  • Improve financial controls and optimise cash-flow
  • Use a modern finance solution, with no-code configuration
  • Increase user productivity and integrate processes
  • Automate reporting using artificial intelligence
  • Easily integrate with wider power platform services
  • Improve financial forecasting in real-time
  • Reduce financial risks through pro-active monitoring
  • Cloud based highly secure platform
Microsoft Dynamics 365 – Supply Chain Management
Microsoft Dynamics 365 - Supply Chain Management
  • Improve automation and minimise downtime using IoT
  • Modernise and accelerate warehouse processes using embedded analytics
  • Improve real-time visibility of operational performance
  • Improve product and service delivery with automation and reporting
  • Optimise resource utilisation to improve capacity
  • Streamline processes from planning to fulfilment
Microsoft Dynamics 365 – Customer Insights
Microsoft Dynamics 365 - Customer Insights
  • Unify your customer view to increase customer lifetime value
  • Improve segmentation using Artificial Intelligence driven segment recommendations
  • Enable non-technical staff to define and create custom segments
  • Empower teams with data-driven insights to personalise experiences
  • Easily enrich customer profiles with third party information
  • Embed customer insight information into existing systems
  • Speed up analytical processing to make better decisions –faster
  • Customisable, extendable, highly robust, secure, trusted Microsoft Platform Solution
Microsoft Dynamics 365 – Human Resources
Microsoft Dynamics 365 - Human Resources
  • Improve team impact by empowering managers with team performance
  • Increase employee satisfaction with self-service management tools
  • Motivate personal development by tracking training & certification
  • Centralise storage of HR data, enable workforce insight generation
  • Reduce administration effort for benefits, compensation, leave and absence
  • Optimise HR management with process, workflow and task automation
  • Easily connect to existing systems including Microsoft Office 365
  • Find quality candidates quicker by integrating with LinkedIn Talent
  • Easily customise/extend to leverage features of the Power Platform
  • Make better data driven HR decisions using embedded analytics
Microsoft Dynamics 365 – Business Central
Microsoft Dynamics 365 - Business Central
  • Streamline processes to optimise operational performance
  • Increase sales by speeding up closure of opportunities
  • Maximise resource utilisation by intelligently allocating workloads
  • Forecast more accurately using powerful analysis reports
  • Make data-driven decisions using real time business insights
  • Access to our buildThings, powerThings and complyThings, accelerating implementation
  • Get exactly what’s needed through an agile, open, approach
  • Solution certainty through deep technical experience in the platform
Microsoft Dynamics 365 – Customer Service
Microsoft Dynamics 365 Customer Service
  • Provide a personalised service to customers via any channel
  • Empower teams to provide contextual, tailored support
  • Enable agents to view and track case history
  • Tailor user interface to specific job roles
  • Speed up responses using knowledge base capabilities
  • Improve operational reporting using customer insights to optimise performance
  • Integrate with AI & BI to automate service management
Microsoft Dynamics 365 & CRM Development
Microsoft Dynamics 365 as a Service
  • Solution certainty through deep technical experience in the platform
  • Empower staff with tools to deliver excellent customer service
  • Optimise ERP using real-time business intelligence and insights reporting
  • Increase productivity by automating processes, workflows and task management
  • Optimise financial performance & cashflow with a modern solution
  • Grow retail sales, make data driven decisions using insights
  • Empower teams to create virtual agents, improve customer satisfaction
  • Deliver best-in-class service management with integrated departmental solutions
  • Access to our buildThings, powerThings and complyThings, accelerating implementation
  • Get exactly what’s needed, agile, open design approach

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