Products & Services

Business Intelligence & Data Analytics

Enable citizens to easily report information regarding your services via accessible device-friendly experiences.

Business Intelligence & Data Analytics Solution Services

cloudThing is experienced in delivering business intelligence and data analytics services for clients. We have a proven, repeatable model for building a picture of your business, mapping its processes and improving them with cutting-edge automation.

Through a fundamental change of operations, we empower you to grow, experiment and learn through trying new things. This can lead to new revenue streams, more proactive services and the attraction and retention of new business.

We don’t operate like your average tech company. Our planning and strategy development is a collaboration between the two of us; it’s a partnership.

Some of the AWESOME Benefits!

Faster adoption, improved revenue, lower total cost, smart decision making, agile business.

What's On The Menu?

We understand citizens needs through a proven discovery process, develop an implementation roadmap, and deliver the solutions required using modern technologies.




In workshops, we (cloudThing and YOU) will map out a strategy on how best to deliver successful digital transformation.

We take a team of Business Architects (BAs) who will work closely with your people and watch how your organisation’s current processes operate and see what could be streamlined.

This is a collaborative effort of observance; meaning that the people who will be using the new processes day in and day out will also be involved in the development of them for increased stakeholder uptake.

We operate in this way to ensure alignment between the goals of our clients and what we are going to achieve for them. We interpret corporate data and deliver advice along the way to meet the client’s goals.

Making sense of the vast amounts of data that can be at your fingertips needn’t be an insurmountable task. It requires a little configuration with a robust platform that will allow the end-user to explore, visualise, analyse and use it to their advantage.

Of course, there’s no point in just having all this data. Analysis of the data drives meaningful and sustainable improvements to your business to empower you with more informed decision making and agility.

Agile data means you are agile. And agility future-proofs you.

With fast, flexible and more repeatable data integration, governance and security from our data strategy, the end-user is able to manage the end-to-end process from data acquisition and data storage to information delivery.

We provide a flexible and collaborative approach to planning and strategy development, from ideation (including business case writing), all the way through to live service and subsequent continuous improvement.

We have a dedicated project management office that specialises in technology delivery and have experience at all stages of the programme lifecycle, including supporting service development from pre-alpha onwards.

We do this through a proven, GDS aligned, Agile Scrum and PRINCE2 wrapped methodology, combined with ITIL-based operational service delivery (using our award-winning DevSecOps capability).

Our preference is to work openly through sprints with customers and partners, using a one-team, one-goal approach, and use a continuous delivery principle to provide demonstrable benefit as early as possible in all of our work.

Whilst implementation phases are run as a series of agile sprints, the inputs, outputs and processes governing them are closely monitored and tightly controlled.

Project plans are aligned with deliverables and a burn-up of points is used to provide clear activity status, leading to a high degree of confidence in milestones.


  • Develop a strategy to provide organisation, citizen and statutory reporting
  • Complete a data assessment to model data sources required
  • Create an outcome-focused roadmap to implement solutions required
  • Define clear delivery goals with associated metrics and KPI reporting
  • Discover and define how you will measure organisational value/impact
  • Understand how to embed predictive analytics, AI and automation
  • Solution Architect’s and Data Scientist’s will design the solution architecture
  • Develop reports and self-service dashboards, with automation and notifications
  • Procure services required based on fixed-cost, T&M or hybrid-team service
  • Deliver your programme through a GDS compatible governance framework


Our Principles

We’re a Microsoft Gold, ISO Certified digital service provider with demonstrable experience in the government sector.

All of our cloudThing policies and tools are aligned to government digital services best practise. Central government use it, so we figure that’s a decent standard to go off of. If nothing else, picking a partner for you who can apply those standards can only be a good thing.

Send us a Message

    Call cloudThing
    0121 393 4700
    By pressing send you agree to our Terms & Conditions