Design and develop digital experiences for citizens to easily report information
Citizen Reporting Solution Design and Implementation
Enable citizens to easily report information regarding services via accessible device-friendly experiences.
Understand citizens needs through a proven discovery process, develop an implementation roadmap, and deliver the solutions required using modern technologies. We’re a Microsoft Gold, ISO Certified digital service provider with demonstrable experience in the government sector.
What’s Included…
- Design and develop digital experiences for citizens to provide information
- Define and validate requirements through collaborative discovery workshops
- Create an outcome-focused roadmap to deliver the experiences required
- Define clear delivery goals with associated metrics and KPI reporting
- Discover and define how you will measure organisational value/impact
- Evaluate and understand the benefits of a cloud-based approach
- Evaluate and understand the benefits of a cloud-based approach
- Develop the end-user experience through interactive workshops with our teams
- Procure services required based on fixed-cost, T&M or hybrid-team service
- Deliver your programme through a GDS compatible governance framework
Some of the AWESOME Benefits!
How We Plan The Service
We provide a flexible and collaborative approach to planning and strategy development, from ideation (including business case writing), all the way through to live service and subsequent continuous improvement.
We have a dedicated project management office that specialises in technology delivery and has experience at all stages of the programme lifecycle, including supporting service development from pre-alpha onwards.
We do this through a proven, GDS aligned, Agile Scrum and PRINCE2 wrapped methodology, combined with ITIL-based operational service delivery (using our award-winning DevSecOps capability).
Our preference is to work openly through sprints with customers and partners, using a one-team, one-goal approach, and use a continuous delivery principle to provide demonstrable benefit as early as possible in all of our work.
Whilst implementation phases are run as a series of agile sprints, the inputs, outputs and processes governing them are closely monitored and tightly controlled.
Project plans are aligned with deliverables and a burn-up of points is used to provide clear activity status, leading to a high degree of confidence in milestones.